Privacy Policy

Information We Collect

We collect information you provide when requesting service or contacting us, including your name, phone number, email address when provided, property address, property type, service details, and contact preferences.

• Information you submit through a service request form
• Communications you send to us by phone or email
• Basic website usage information, such as pages visited and interactions, collected through analytics tools

How We Use Information

• Respond to service requests and schedule inspections or consultations
• Communicate about requested restoration or cleaning services
• Prepare estimates, document projects, and coordinate with insurers when requested
• Operate, secure, and improve this website
• Meet legal, safety, and recordkeeping obligations

How We Share Information

We do not sell your personal information. We may share information with service providers that help us operate the website, deliver email notifications, communicate with you, or perform requested services. We may also disclose information when required by law, to protect safety or legal rights, or in connection with a business transfer.

• Our authorized team members and contractors
• Technology and communication providers acting on our behalf
• Insurance representatives or other parties when you request or authorize coordination
• Government or legal authorities when disclosure is required

Cookies and Analytics

This website may use cookies or similar technologies to understand visits, measure form and phone interactions, maintain site functionality, and improve performance. Your browser settings may allow you to limit cookies, although some site features may not work as intended.

Data Retention and Security

We retain information for as long as reasonably necessary to respond to requests, provide services, maintain business records, resolve disputes, and satisfy legal obligations. We use reasonable administrative and technical safeguards, but no method of electronic transmission or storage is completely secure.

Your Choices

You may ask to review, correct, or delete personal information we hold, subject to applicable legal and recordkeeping requirements. You may also ask us to stop nonessential communications. Service-related calls or messages may still be necessary while a request or project remains active.

Children’s Privacy

This website and our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy periodically. The effective date shown above reflects the latest revision.

Contact Us

For privacy questions or requests, contact Voda Cleaning & Restoration of Simpsonville & Greer at divyesh.patel@myvoda.com, (864) 734-5499, or 12117 US-221 Unit D, Woodruff, SC 29388, United States.